Intercontinental Hotel Recruits Front Office Manager
Intercontinental Hotel Recruits Front Office Manager
Do you see yourself managing & leading the Opening team of the Front Office Department in InterContinental hotel Lagos?
InterContinental Lagos will open in 2013 and will be located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travelers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel will offer uninterrupted, spectacular views of Lagos Skyline.
InterContinental Lagos will comprise of 358 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests will have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar will be the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveler there will be a health club bar serving fresh juices. InterContinental Lagos will also offer exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities will include a fully-equipped gym, outdoor pool, and retail space.
We are currently recruiting our Front Office Manager.
Job Title: Front Office Manager
Location: Lagos
Job Number: LAG000011
As the Front Office Manager you will manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel's and InterContinental Hotels Group business objectives.
Key responsibilities of the role include
Monitor Front Office and particularly Guest Relations personnel, to ensure priority members, known repeat guests and other VIPs receive special attention and recognition,Demonstrate service attributes in accordance with industry expectations and company standards,Promote the desired work culture.
Qualifications
- A degree in Hospitality Management or its equivalent
- Open to local and expatriates applicants
- Experience in high-end city operation with large rooms division
- Pre opening experience a strong plus
- Good business mind and commercial flair
- Good understanding of the local business and operation environments and markets
- Service minded and ability to involve and support operations
- Business savvy and good people skills
In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Application Closing Date
31st December 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online
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